Reaction

Your reaction to a potential problem has a far greater impact than any problem ever could.

  1. Don’t attack. Teach.

  2. Don’t take sides. Mediate.

  3. Don’t blame. Solve.

  4. Don’t close doors. Open doors.

  5. Don’t argue. Negotiate.

  6. Don’t avoid. Confront.

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Letter To America

Manage Yourself

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